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Find answers here to questions about charges, refunds, and more.
Currencies supported by MONEI
How do I set up currencies in MONEI?
How can I get a quick view of my transaction history?
What are payment statuses and what do they mean?
Why was a customer’s charge denied?
Can I set up dynamic descriptors?
How do I issue a refund?
How do I cancel a refund?
How do I refund a different card?
Payments Orchestration availability by country or acquirer
Pay By Link
What is Pay By Link?
Can I use Pay By Link without a website?
How to create a manual payment with Pay By Link
How to send payment links and receipts via WhatsApp
What types of businesses use Pay By Link?
What is the Subscriptions API?