Skip to main content
Submit a request
Back to monei.com
Find answers here to questions about charges, refunds, and more.
Currencies supported by MONEI
How do I set up currencies in MONEI?
How can I get a quick view of my transaction history?
What are payment statuses and what do they mean?
What does rejected by payment gateway mean?
Why was a customer’s charge denied?
See all 7 articles
How do I issue a refund?
How do I cancel a refund?
How do I refund a different card?
Payments Orchestration availability by country or acquirer
Pay By Link
What is Pay By Link?
Can I use Pay By Link without a website?
How to create a manual payment with Pay By Link
How to send payment links and receipts via WhatsApp
What types of businesses use Pay By Link?
What is the Subscriptions API?
What are automatic retries for subscription payments?
Can I set up custom retries for subscription payments?