The following is a list of different payment statuses you may see in your MONEI dashboard. Consult this list for possible response/error payment codes our API can return.
Payment status list
Payment status |
Payment status explanation |
| Payment started | Your customer has initiated a payment (e-commerce payments) or you have initiated a payment (QR code payments or Pay By Link). |
| Payment pending processing | After your customer initiates a transaction and chooses a payment method, the payment process starts, but it’s not final yet. Once the transaction is done, the payment status will change. |
| Payment succeeded | Your customer successfully completed the payment and the transaction has been approved. |
| Payment settled | The transaction has been approved and funds have been transferred to your business bank account. Find more information about settlements here. |
| Payment open | Your customer started a payment, but never finished it. |
| Payment expired | When your customer starts a payment but never finishes, the payment will eventually expire. Uncaptured payments expire exactly seven days after they are created |
| Payment canceled | You or your customer has canceled the payment. |
| Payment failed | There was an online payment failure. This could be due to a banking error or the customer may have entered incorrect payment details. |
| Payment refunded | Your customer requested a refund and you processed it. You can also initiate a refund without a request from the customer. |
| Partially refunded | Your customer requested a partial refund and you processed it. You can also initiate a partial refund without a request from the customer. |
| Chargeback | Your customer initiated a transaction reversal. Learn how to prevent chargebacks. |