The following is a list of different payment statuses you may see in your MONEI dashboard. Consult this list for possible response/error payment codes our API can return.
Payment status list
Payment status |
Payment status explanation |
|
Payment started |
Your customer has initiated a payment (e-commerce payments) or you have initiated a payment (QR code payments or Pay By Link). |
|
Payment pending processing |
After your customer initiates a transaction and chooses a payment method, the payment process starts, but it’s not final yet. Once the transaction is done, the payment status will change. |
|
Payment succeeded |
Your customer successfully completed the payment and the transaction has been approved. |
|
Payment settled |
The transaction has been approved and funds have been transferred to your business bank account. Find more information about settlements here. |
|
Payment open |
Your customer started a payment, but never finished it. |
|
Payment expired |
When your customer starts a payment but never finishes, the payment will eventually expire. Uncaptured payments expire exactly seven days after they are created |
|
Payment canceled |
You or your customer has canceled the payment. |
|
Payment failed |
There was an online payment failure. This could be due to a banking error or the customer may have entered incorrect payment details. |
|
Payment refunded |
Your customer requested a refund and you processed it. You can also initiate a refund without a request from the customer. |
|
Partially refunded |
Your customer requested a partial refund and you processed it. You can also initiate a partial refund without a request from the customer. |
|
Chargeback |
Your customer initiated a transaction reversal. Learn how to prevent chargebacks. |